Computers and Marketing Case Study Example | Topics and Well Written Essays - 500 words

Computers and Marketing - Case Study Example The Guardian article â€Å"He sent 38 billion emails and called himself the Spam King. Then Bill Gates went after him† written by Wilson J and Johnson B in 2005, mentioned an incident in which Scott Richter and his Colorado-based company OptInRealBig.com are alleged to have been one of the world's biggest spammers. Microsoft and the New York attorney general, Eliot Spitzer, sued Mr Richter for $18m in 2003, accusing him of violating state and federal laws, after "spam traps" set by the software company netted some 8,000 messages containing 40,000 fraudulent statements (Wilson and Johnson 2005).  Ã‚  This paper analyses the validity of sending spam messages with the help of ethical theories of Deontologists and Utilitarian. Deontologists believe that some actions are wrong no matter what consequences follow from them. Deontology is an ethical system which has close association with Kantianism. While utilitarianism focuses on the outcomes of an action, deontology demands that the actions itself should be ethical; no matter what the outcome is. Sending spam messages will generate immense marketing opportunities for the sender; however it is not necessary that all the receivers take such messages as a blessing. In other words, spam messages are useful to the sender if the receiver did not grant permission to the sender.

Social Class in America Essay Example for Free

Social Class in America Essay Over the course of two hours, the documentary reveals that despite our countrys deeply-held ideals of egalitarianism and fairness, our citizens are in fact subject to sharp class distinctions and often insurmountable inequalities of opportunity. For viewers and students interested in the sociology and culture of the United States, People Like Us provides an entertaining introduction to a controversial topic. It does not offer a Marxian analysis of one groups exploitation of another, nor does it celebrate the virtues of the capitalist system. Rather, this popular history presents an outspoken group of Americans from diverse locales and even more diverse socioeconomic groups: privileged New York WASPS, upwardly mobile African Americans in North Carolina, struggling minimum-wage workers in Ohio, proud Georgia rednecks, blue-collar suburbanites in New Jersey, cliquey Texas highschool students, and more. Through their portraits, People Like Us raises questions about the ways, large and small, in which Americans classify each other, how our inherited social class affects our self-perceptions and our expectations, and how race and other factors complicate an already complex arrangement of social distinctions in our society. Producers Andrew Kolker and Louis Alvarez, who have collaborated on a series of award-winning documentaries on different aspects of American culture since 1979, found People Like Us to be an extremely challenging program to make. Crisscrossing the country to interview hundreds of Americans, they discovered that many of us take our class status for granted, while many others refuse to admit that class differences exist. In making this program, Alvarez and Kolker hope to challenge viewers to rethink their assumptions about class in America and to examine how those assumptions influence their attitudes about their fellow citizens. People Like Us premiered on the Public Broadcasting System and is intended for a general audience. It is also extremely useful for educators who wish to introduce students to basic concepts about social class and bout class distinctions in the United States. People Like Us does not pretend to be the definitive documentary about class in America. But it does aim to be a catalyst for discussion and deeper study about the many different issues of class that affect our country economically, socially, and psychologically. This guide is intended to facilitate that goal. Our suggestions for discussion questions, lesson plans, group projects, theme-based activities, readings, and writing assignments are designed to help viewers explore, in the context of their own experiences and communities, the many thorny issues raised by People Like Us. II. Program Outline People Like Us: Social Class in America is 124 minutes (2:04) in length. While its always best to screen the program in its entirety, it can also be viewed in two separate, hour-long sittings: 1) Parts I and II and 2) Parts III and IV. If class time is limited, you can also show specific short segments to the class. In that case, we recommend that you pre-screen the entire show so that you understand where each segment fits into the whole. Is there a difference between class, status, and lifestyle? 2. Reconsider the question of whether the United States is a classless, egalitarian society. Elicit viewers’ impressions of the range of Americans they saw in the program. Who are the most memorable? Why? What characteristics mark each person as belonging to one social class or another? What were some of their opinions about the class structure of the United States? Were there any statements students strongly agreed/disagreed with? Broaden the discussion: Why do many Americans deny that class distinctions exist in their country? Why do many consider class to be a touchy subject? Why do classes exist anyway? What are the effects of class stratification on Americans? Does growing up in a particular class affect our self-image and our expectations in life? If so, how? 3. Tabulate results of the mini-survey and discuss findings. Ask students to define their terms and explain why they picked a particular social class. (NOTE: since some people may feel uncomfortable about answering this question, participation in this discussion can be voluntary. ) Did they select a particular class because of their parents’ income? Their own lifestyle? Education? Aspirations? Family history? Moral values or religious affiliation? Did they change their minds about their own social rank after seeing People Like Us? If so, how and why? Divide the class into groups. Ask each group to discuss the class structure of their community. Are neighborhoods mixed or segregated by class? Which classes live in which areas and go to which schools? Which groups tend to shop at which stores, worship at which religious centers, belong to which clubs? Does any one group hold the power in local government? Are there any venues where various classes intermingle? Are there any class-based issues the community is currently confronting for example, in housing, job development, or education? 4. Assign a review. Based on their notes, ask students to write a critique, favorable or unfavorable, of People Like Us. What are the programs most important ideas about class in America? Writers should include specific examples of scenes or remarks that were most/least effective in presenting these ideas. Did viewers feel that any one of the classes portrayed was favored over the other? In an introductory essay to his play, Major Barbara, George Bernard Shaw wrote: What a man is depends on his character; but what he does, and what we think of what he does, depends on his circumstances. The characteristics that ruin a man in one class made him eminent in another. Ask students to write their interpretation of this quote. What does Shaw mean? Cite an example of behavior that is considered a virtue in one class and a vice in another. For example, compare the idea of an aggressive real estate developer with an aggressive sanitation worker. Both are in business, but their qualities may be judged differently. Don’t Get Above Your Raisin’ (Washington, DC ; Morgantown, Kentucky) Begins: 01:21. 02 Running Time: 12_ minutes Getting above your raisin is a phrase you hear all the time†¦.. The notion is that you want to change social classes†¦ You try to change social classes, theres this feeling that youre forsaking the family, youre forsaking place, youre forgetting where you came from†¦and heres this real fear that if you leave, that youll become ashamed of where you came from. Dana Felty, an ambitious young woman from a working-class background in rural Kentucky, is pursuing a career as a journalist in Washington, D. C. Despite her success, Felty feels guilty about leaving her class and culture behind. As an Appalachian, shes been taught that moving up the ladder is not as important as allegiance to the community. I think that at the core of a lot of my family, it really felt like I was telling them that I was rejecting them and I was rejecting my home, and everything that had been just the essence of who we were, she says tearfully.

Seniors Driving Essay -- Elderly Drivers Dangers Driving Old

Seniors Driving   Ã‚  Ã‚  Ã‚  Ã‚  Courtney Caldwell, a writer for Road and Travel Magazine, stated in one of her articles that, â€Å"My mother, insisted her driving skills were as sharp as ever. However, after a few life-threatening trips to the grocery store as her passenger, I knew she had to stop driving. She was driving dangerously close to the curb, her reaction time was poor and she was missing stop signs and traffic lights. Her driving was so bad that I forbade my 32-year-old adult daughter to ever ride as a passenger with her†. (roadandtravel.com) Ms. Caldwell is referring to her mother, an elderly widow, who must drive, as she has no other means of transportation.   Ã‚  Ã‚  Ã‚  Ã‚  In America today, more and more people are driving each day. Currently, there are more cars on the road now, then at any point in America’s past. With all of this new traffic, more and more accidents occur everyday. The group second most responsible for these accidents is the group of drivers age fifty-five and older. â€Å"Currently these people make up twenty five per cent of the driving population, and account for eighteen per cent of current auto accidents†. (aarp.org) With all of these accidents, there is still no restrictions or limitations placed on a person, age fifty-five and over’s license. It is my opinion that, at the least, restrictions should be placed on licenses for all people age fifty-five and older.   Ã‚  Ã‚  Ã‚  Ã‚  Currently across the United States, there are very few laws regarding the elderly and driving. In Florida a new law states that people over the age of sixty-five must pass a road test. Florida is the only state to implement such a measure. With the exception of Florida, every other state still puts its elderly drivers at risk.   Ã‚  Ã‚  Ã‚  Ã‚  John Nelson the president of the American medical association said that, â€Å"A woman in her eighties in good health may be a safer driver than her twenty year old grandson who happened to be on pain medication for an injury†.(aarp.org) As we age, our bodies age too, and as a result of that we lose some of the most important senses that we use to drive. The most important sense to drivers is vision. â€Å"More then fifty per cent of people age fifty-five and older have some sort of problem with their eyesight†.(aarp.org) These problems can make it difficult to see at night, and it can cause them to have difficulty judging distances. Another useful sense... ...is program might be successful at teaching senior citizens how to abide by the traffic law, that is all it does. It still does not prevent senior citizens from getting into accidents.   Ã‚  Ã‚  Ã‚  Ã‚  As more and more drivers are on the road each day, we need to be ever cautious of our fellow drivers. One such group of drivers is those who are aged fifty-five and older. Since they are getting older, their ability to drive safely has diminished. Senior citizens are also more likely to be severely injured or killed in an auto accident. By age, they are the second biggest accident group. Studies have proved that the 55 ALIVE driver-training programs were not effective in reducing the number of traffic crashes. Therefore, license restrictions are the answer. The times of day that senior citizens drive and the distances they can drive should be limited. Senior citizens that choose to continue driving should also be made to undergo routine medical exams to test their vision and hearing. An attempt should also be made to expand the ability and lower the cost of public transportation. By doing this, we can protect the lives of our senior citizens, and reduce the number of accidents on the road.

Terror and repression were essential elements in establishing

Each communist regime, although In different countries have remarkable similarities In how they were seized ND governed. A lot of propaganda was used during these times. The people were all forced to believe in things that weren't exactly true and if they decided to rebel and stand up for their rights, they would either be killed or held in captivity for the rest of their lives. I have chosen two countries which I will go into more depth on and they are Hungary and Poland.In my opinion these two countries struggled the most through terror and repression, and were helpless during their communist regimes but both countries against all the odds were hungry and willing enough to tend up in the end and fight for their freedom. At the end of the second world war, Budapest in Hungary was in war with soviet soldiers, the streets of Budapest were a war ground, and people took to the streets to try to fight against these soviets.However the soviets were victorious in their quest and took contr ol of Hungary. Mantas Razors who was loyal to the soviets and the communism regime, had his own political party and had backing from the soviets. Rascal's alma was to convince communism was the way to go for Hangar's future. In 1947 a free election took place and people had the possibility to freely vote who they anted to run Hangar's government, but Rakish still managed to come into power, due to terror, repression, intimidation, trial and fraud.Arrack's first aim in power was to eliminate all threats that could of cause Rakish problems, and his first assassination was the head of the Catholic church. Rakish wanted complete power and anyone who spoke out against the communists were arrested, put on trial and imprisoned for life. This reign of power continued and by the 1949 elections in Hungary there was no opposition left to stand up against Rakish and his soviet ways, he country was now run by soviet lines. It was a tragedy for the Hungarian people. Rakish like most dictators use d propaganda methods to keep control of his people.He embedded the message of how he would lead Hungary into a wonderfully bright targeted everything good that Hungary had and ruined them with his corrupted mind. Rakish changed the Hungarian school system, everybody was forced to learn off Russian as a language, everyone also were forced to Join the young pioneers, which was the equivalent of a scout group which was organized by the soviet union for the gees of children from ten to eleven years of age. The young pioneers was founded in 1922 and stopped in 1991, the pioneers attended biblically run summer camps and learnt methods of cooperation.Rakish used a lot of propaganda methods to control his people. Rakish used advertisement to trick the people of Hungary, many ads were shown on Hungarian television promoting the soviet's in a positive light in everyday possible they showed happy Hungarian smiling and laughing, an example of an ad that was shown at this time was a commercial s howing the soviets in a positive light giving over big well bred ax's to the poor peasants of this liberated country for them to make an income and feed the Hungarian people.Another example was a commercial about cotton, and in the ad it showed soviet cotton being delivered to Hungary to feed Hangar's textile machinery, so the freezing worker's of Hungary could cloth themselves in warm material. They also had an ad about the soviets finding new found grain fields which await Hungary, and this would provide Hungary with better quality crops and quick reproduction. These were all great commercials and it really made it seem that communism was he way forward for Hungary, so many more commercials like these were made.The Hungarian were completely and utterly bombarded by news real and advertisement, on their radios, their TV's and even when they went to the cinema to see a film. Of course these were all fake lies, the ox's that were shown in the ad were originally Hungarian ox's and the Russian's did not give them to the poor peasants, they actually took them from Hungary and brought them to Russia. Workers were also not given free clothing, it took a average paid worker three months wages to build up enough income to purchase one decent coat.The new found grain fields, didn't exist anywhere near Hungary the fields belonged to Russia and remained in the hands of Russian farmers. The happy smiling faces of the people in the videos were Just hiding the sad grim reality of what was actually happening. The Russian's also took enormous amounts of food out of Hungary and they imported it into their own country and distributed it to Russian markets all around the country. Hungarian off didn't realize this was happening until months rolled on and Hungarian shops began to have shortages of food, such as potatoes and vegetables which they had ever had a shortage in before.This began to be a serious problem in Hungary as people were left in hungry. People were at the time no w aware of what Rakish was doing but they were simply unable to stand against him due to fear of being imprisoned or even sentenced to death he had stuck terror into the eyes and souls of the Hungarian citizens and had All the people could do was remain in silence and were made to deal with the new circumstances. People were forced to praise to this corrupted evil man.Rakish gave speeches to the people about communism and his plans for the future of Hungary ND how he has plans to make Hungary a new independent country, the people of Hungary knowing what he was saying wasn't true still were forced to clap and cheer his name and show him praise because if they didn't they knew there would be consequences. Rakish wanted Hungary to go through industrialization. He wanted Hungary to be a country of ‘Iron and Steel' these being his very own words. However Rakish wasn't a patient man he wanted his country to miraculously change over night which was very ambitious.The process of Indus trialization takes time and Rakish did not give time to anything while in charge. Rakish announced he was going to industrialist Hungary in 1950, and this announcement pleased them greatly, they were very grateful as the Hungarian people thought this would provide employment and wealth for Hungary and this would be the answer to their poverty sticker country. Rakish set his targets high, his ambition lacked the raw materials which they very much needed. High production targets were set.Workers were given quotas which must be met, and if the employee's did not reach the quota set they were ‘an enemy of the people' and if u somehow managed to met the quota, you were praised as a DOD communist. Rakish hailed two workers as he said they has supposedly reached these high production targets that Rakish desired, this was again another lie to put on the pile of Arrack's bundle of lies. They had not really reached the targets but word soon spread around the industries in off Hungary an d employees in the factories became bitter and envious toward these two men.This was a piece of tactical genius by Rakish. He then started to demand more work for such miserable wages. Soon work rate began to increase phenomenally but at a cost.. Workers found it impossible to met the quotas and they mound the only way that they could even come close was to cheat. For example workers hammered nails into washing machines instead of screwing them to save time. Although quantity of goods produced, quality of the goods plummeted. Shoes bought which cost a worker a couple of months wages came apart within days.Hungary had it an all time low. Terror and repression was defeating the poor Hungarian. This whole time the communist machine told the citizens of communist victory. People applauded Rakish due to the terror he had embedded into the minds of the Hungarian and the fear they had of him was not worth the risk of imprisonment or death. Rakish had secret undercover police everywhere cal led the AVOW, they walked around listening in to people conversations, everybody was left paranoid of them being behind their back.They listened to every whisper nobody could say anything negative about the communist regime without fear of been arrested and exiled to concentration camps on the outskirts of Hungary. The AVOW kept files on everybody, and nobody could be sure who the informers were they were trained to require and maintain stealth at all times in all their operations. Even the fear alone of knowing Between 1951 and 1952 thousands of people were deported to the mines, state farms or concentration camps by the AVOW. In 5 families had at least a member of their family or close friend taken away from them, it was impossible to escape the terror. If one family member was arrested, the whole family would be taken away by the AVOW and watched. This fear and paranoia drove people to insanity, which then led to a lot odd suicide's and during this time 2000 people were executed. Many hated Rakish and the Soviet Union, instead of indoctrinating their generation with the ideas of communism, they sold the seed of revolt.Poland was another country in Eastern Europe that suffered great terror and repression from 1945. Although the Nazi's were expelled from Poland in 1945, Poland still remained off controlled by the Soviets for another 1 1 years after until 1956. When the Nazi's were out of the picture, Poland therefore changed in many manners . In 1946 a referendum was held, they did this instead of holding their promised parliamentary elections and this was test to see if the communist rule was still popular in Poland.However the communists still one the battle of votes due to successful pole rigging, which was so easily done as people feared the communist parties as they were violent and they never show any remorse. Once the communist were in control of Poland their first plan of action was to eliminate all threats that opposed them. So the communist put a ba n on miscounts parties. Any sign of citizens of Poland in anyway shape or form who did oppose the communist regime would be exiled. This terror and repression used by the soviets in Poland was the very same as what was used in Hungary.Polish citizens were afraid to stand up against this regime as they eared for their lives and also their families lives, as one person in a families actions could have a detrimental affect on the rest of the family. However in 1947 the Polish United Worker's party the only left allele party formed. They had their first chance at parliament in the 1947 parliamentary elections, this allowed the party to come up against the Communist, they were shot down very quickly though, as they were powerless to the new placed government controls which were very strict.The election was won by the Communists and the candidates of the Communist party won the majority in the parliament. This ended all opposition to the Communist. Many members of the allele party left th e country as there was no hope for them. An AK organization, known as Hollows I Neoclassic meaning Freedom and Sovereignty in English was set up, but it was not set up for violence or combat, it's main aim was to help some AK soldiers make the transition of being partisan to a civilian of Poland.Although this group did not have many resources to face up to the Soviets they did very well and were successful in showing resistance to the Soviets. The Soviets felt they still needed to abolish all of these groups even though the AK organization was disbanded in late 1945, which probably prevented a civil war from taking place. However, many small groups decided to stay united and the Soviets were never going to be happy unless all their allies were disbanded as this would allow them to have complete control over Poland.

Educational Development Theories

Understanding human development is considered the key towards maximizing the potentials of every student in the classroom. Developments in various fields, such anthropology, psychology, and biology have contributed largely to reinventing education in the last century. Research is given a central role in shaping â€Å"children’s education and experiences in schools† (McDevitt & Ormrod, 2010, p. 4). The advances in related fields and the increasing support from research have prompted educators to be reflective and evaluative about pedagogy and curriculum in an effort to ensure that the best learning environment is provided. In short, teachers now have comprehensive tools to guarantee that no child is left behind. Any child that sets foot into the classroom carries with him/her a myriad of experiences and background; thus, making it essential to perceive the child in relation to the systems and dynamics that surround him/her. â€Å"All areas of development depend on the context of children’s lives—children’s experiences in families, schools, neighborhoods, community organizations, cultural and ethnic groups, and society at large† (McDevitt & Ormrod, 2010, p. 5). Learning does not happen in isolation and it is how these various contexts that play out during developmental years that significantly affect his/her experiences in school. To illustrate the impact of context to development a case study is presented in this paper of an eight year old child, Tonya, attending first grade. After a discussion of the student’s classroom behavior, the developmental milestones for her age will be presented. These stages of development will be contextualized with the socio-cultural background of the student. Having created a picture of the circumstances of the student, I will then propose an analysis of the situation of the student drawing from educational development theories. Ethical considerations for the case study will then be discussed, followed by recommendations to improve the schooling and learning outcomes of the student. Tonya literally stood out in her class, not only because she was big for her age, but also because she was older than the rest of the class having been retained in kindergarten. At eight years old, she was attending a first grade class. Tonya was observed to display disruptive behaviors such as bossing and bullying other children, stealing items from others, or talking them into trading their things (McDevitt & Ormrod, 2010). The teacher received complaints from both students and parents that she was also stealing food from her classmate’s lunchboxes. Tonya’s behavior can be described as atypical for other children of her age, and required serious attention. The period from six to ten years old is often referred to as middle childhood. There is continued differentiation of fine motor skills, although the growth in height and weight slows down and only picks up later on during the adolescent stage. Development of fine motor skills is reflected in illustrations that are â€Å"organized and detailed and include some depth cues† (Berk, 2009, p. 7). Moreover, such developments allowed for wider range of activities in play, sports and household chores. Often, parents start to build responsibility among their children by assigning them chores at home such as cooking, cleaning, and looking after their siblings. Middle childhood is also a period of active neural developments that manifest in increasing integration of cognitive processes. They are learning to read and write, as well as perform basic mathematical computations (i. e. addition and subtraction). In addition, they are beginning to express themselves creatively. There is also a marked improvement in verbal expressions, and are becoming more aware of the concept of rules with peers and parents. Thus, they are learning to grasp the concepts of cause and effect better. The socio-emotional development of children from six to ten years old is marked by development of emotional states in relation to the people around them. This accompanied by an increasing social network of peers and friends. At this stage, children become more aware of pride and guilt, and are more likely to conform to good behavior. Pro-social behaviors are observed when dealing with peers, especially as they learn to build friendships based on trust and assistance. It can be deduced that at this stage, children start to develop their moral compass and respond to others with sensitivity and better judgment. In the case of Tonya discussed above, it is apparent that the socio-emotional milestone expected for her age group was not been met. Instead of displaying pro-social behavior, she is disruptive in class, and clearly is not developing friendships that are based on mutual trust and assistance. She is actually behaving exactly the opposite. In addition, having been retained in Kindergarten may be a good indicator of some cognitive delays as well. However, physically, she has developed as expected, and has the capacities and skills to perform manual tasks for her age. In fact, the report from the teacher emphasized the point that Tonya had to take care of her three-year old brother before going to school. Knowing Tonya’s family background was the key to helping her curb the problematic behavior in school. Her physical development coupled with the responsibilities she had at home required healthy food and supplement, which was not available for her because her mother had lupus, and her step-father was permanently disabled. Children’s experiences within their families are especially important to their health† (McDevitt & Ormrod, 2010, p. 149). Tonya was not provided with essential dietary supplement which triggered her decision to steal food from her classmates. Moreover, although she was entitled to free lunches, she was not aware of this, and there was no adult who facilitated the process of availing this service. Tonya’s behavior severely disrupted the possibility of developing friendships. Her reputation made it difficult to gain the trust and respect of her peers. However, the teacher’s intervention helped Tonya discern what was right and wrong. Tonya responded to the intervention positively, and changed tremendously. Because of the situation at home, Tonya lacked a role model and the constant guidance of the parents to help her maximize her potentials, both cognitively and socio-emotionally. The change in Tonya’s behavior and understanding of the consequences of her actions are good indicators of sound judgment and comprehension skills. It is highly plausible that retention in Kindergarten may have been caused by socio-emotional problems, rather than cognitive difficulties. Drawing ideas from prominent educational theorists, Piaget, Vgotsky and Erickson, can be helpful to facilitate learning for Tonya, and hopefully accelerate her so she achieves the proper grade level for her age. Jean Piaget coined the term â€Å"concrete operational stage† for children ages seven to eleven years old. At this stage, children have developed the concept of â€Å"conservation. † â€Å"The child can think logically about very concrete objects, categories and principles† (Coon & Mitterer, 2010, p. 99). Thus, it is essential for the teacher to pay special attention to Tonya’s development of mathematical skills, and its relation to other subjects, such as science. Once she gains mastery, she will gain confidence as well in performing tasks, and this is essential for her to work towards reaching her expected levels. Providing Tonya with hands-on experiences will further facilitate her learning. Judging from the circumstances that surround Tonya, it is highly challenging for her to successfully develop according to the developmental milestones. As explained by Vygotsky’s (1978) zone of proximal development (ZPD), â€Å"human learning presupposes a specific social nature and a process by which children grow into the intellectual life of those around them† (as cited in Slee, 2002, p. 209). One of the contemporary proponents of ZPD, Wood (1988) further outlines the instructional options for mothers of children between four and five years old: â€Å"(i) general verbal encouragement; (ii) specific verbal instruction; (iii) assistance in choosing materials for a task; (iv) preparing materials for assembly in a task; (v) demonstration† (Ibid). With Tonya’s family background, maternal interaction has been limited, and from her early years, she has missed out on the developmental opportunities. Vygotsky’s (1978) ZPD highlights the role of the adult in facilitating the learning of children. Compared to Piaget however, he approaches the development in a more qualitative, rather than quantitative perspective and is more liberal on the expected abilities of the children. It highlights the role of the adult, and in the case study, Tonya’s teacher to provide the guidance that she is not able to acquire in the home. Furthermore, it will require effort in integrating Tonya in the class considering her past behavior towards her classmates. Vygotsky’s (1978) theory emphasizes the role of adults and peers in the learning of the individual. I consider it meaningful to highlight Erickson’s psychosocial theory because Tonya’s case is hinged on her socio-emotional experiences which have serious implications on her psychological state. At her age, the basic conflict as identified by Erickson is â€Å"industry versus inferiority† (Learning Theories Knowledgebase, 2010, October). School becomes more formalized, and children have to adjust to the new environment while meeting the demands in academics. Competence is achieved through successful attempts, while failure breeds feelings of inferiority. An eight year old joining a first grade class sets the stage for inferiority, and the teacher must be proactive in creating measures to make Tonya feel competent. Encouraging words and positive reinforcement can help her gain confidence and advance academically. At this point, it is highly important to focus on building her confidence first, so she is able to take risks and work further towards building her competencies. The role of the teacher in assisting students like Tonya always stands out. The teacher becomes the architect who shapes the conditions that will benefit the students more. Going back to the teacher’s narration in this case study, it may be observed that the intervention highly suggested by the principal violates the ethical standards set by the National Education Association. The principal’s suggestion of punishment which consisted of a month without recess not only puts the child in danger, but also becomes an additional cause for further disruptive behavior. The teacher though, may have violated the code as well by disclosing the decision of the principal in published material which has the possibility of causing harm to the principal’s profession. However, the teacher made a wise decision about visiting the family, and examining the conditions before taking any action. Doing so allowed her to find better solutions without compromising the health of the student. It is hoped that the teacher did not give her real name so as not to compromise the school and the principal. Although the problem was resolved, there were still administrative matters that she hopefully handled properly, and exercising due confidentiality.Reference http://www.nea.org/home/30442.htm

Langston Hughes Poetry Essay Essays

Langston Hughes Poetry Essay Essays Langston Hughes Poetry Essay Paper Langston Hughes Poetry Essay Paper allows the poem to flow freely, allowing Hughes to emphasise the theme within. Imagery is displayed by the simile used in lines 15-16 when freedom is described as a strong seed planted in great need to accentuate the longing of wanting to belong to society. In the Theme for English B Hughes exemplifies the segregation further by word choice such as coloured (Line 7) and white (Line 27), which represent hierarchies depending on skin colour. In each poem emotive language is used by Hughes to achieve a direct link to themes, such examples of this are let the page come out of you (Theme for English B, Line 4), democracy will not come (Democracy, Line 1) and I Too Am American (I Too Sing America, Line 17). The poems titles help to convey the tone by positioning the reader to sympathise the African Americans. I Too Sing America depicts that whilst he is black, he too sings the national anthem of the country he is from. Democracy holds the reflection of the justice system and how black people are treated inferior to white society. Through these literary features, Hughes helps the reader to view the segregation of white and black society. The themes in Hughes poems, Theme for English B, Democracy and I Too Sing America, position the reader to sympathise with Black society. Common themes held in all three poems are discrimination, racism and segregation which position white people to be the perpetrators of injustice, whilst black society as the victims. In Theme for English B the narrator exclaims that black people like similar things to white society such as to eat, sleep, drink, to be in love, work, read, learn and understand and life (Lines 21-22), posing the reader with the question as to how the races differ. I Too Sing America speaks of the discrimination at being made to eat in the kitchen (Line 3) and mistreated but then of hope, hope for change when he will be at the table (Line 9) and accepted as part of white society. Democracy allows the reader to empathise with the African Americans, accentuated by the themes of longing, acceptance and tiredness. In lines 10-12 it is stated I tire so from hearing people say tomorrow is another day showing the loneliness experienced by African Americans. It is through these themes Hughes positions the reader to view the segregation of white and black society in America in his poems. In his poems, Theme for English B, Democracy and I Too Sing America, Langston Hughes exposes the segregation of white and black society throughout Americas history. The illustration of social class is enhanced by the use of literary features, themes and creation of atmosphere and tone. The perspective chosen by the author, from the view of an African American, exemplifies the emotions portrayed within. Throughout these poems, Hughes positions the reader to view the unjust times African Americans have faced throughout history and hardships they still face today.

The Lamenting Laity essays

The Lamenting Laity essays Nuggets of Gold: The Lamenting Laity A wise professor of mine once said to me Every piece of historical evidence is a nugget of pure gold. Wow I thought, what a precious commodity. Could every piece of evidence hold such importance that it can be easily comparable to one of the most precious metals on earth? The answer is that it is easily comparable and exceedingly important. Evidence of a historical nature is in a sense more precious than any nugget of gold. A nugget of gold is good for a limited number of things: currency, the enhancement of beauty, and any extraneous circumstances linked with those two base uses. In a sense, evidence is like gold whereas every bit of it is precious, and should be treasured and handled with care. Historical evidence is something from which countless information can be drawn. It can be used over and over again to open doors and solve puzzles that develop as new information is discovered elsewhere. Evidence gives a more comprehensive and less biased view to the historians per spective. Just as gold has been known to bring pleasure and pain to humankind, historical evidence can bring insight just as well as confusion. If it does bring confusion, the historian must remember that every piece of evidence is as precious as a nugget of gold and the good new is it will always fit into the complex puzzle of history somewhere. The two sources that will be discussed in this paper in terms of evidence are Concerning the Pope by John Wyclif, (Andrea p. 394-5) a condensed version of a larger work Concerning the Popes Power that discusses the corruption of the papacy and the opinion that the pope is easier likened to the antichrist than to Gods messenger on earth. The second source is The Book of Margery Kempe translated and edited by Lynn Staley. This work traces one womans quest for spirituality and supposedly her un...

The Essential Onion in French Food Inspired a Key Idiom

The Essential Onion in French Food Inspired a Key Idiom Onions are an essential part of French cooking. If you want to give any dish  a French twist, cook it with wine, lots of butter and shallots (du vin, beaucoup de beurre et des à ©chalotes). So let’s talk French onions. The French Word for Onion is 'Oignon' Although the spelling is weird, the French pronunciation is quite close to the English. The word begins and ends with a nasal on sound, thus the â€Å"oi† is pronounced like on.   N’oublie pas d’acheter des oignons s’il te plaà ®t. Don’t forget to buy onions, please.D’accord, j’en prends combien? OK, how many should I get?Prends en deux moyens, ou un gros. Get two medium-size ones, or one large one. Different Types of Onions in French If you enjoy cooking, knowing the types of onions used in French cuisine  will come in handy. There are many different cultivars, and the names vary depending on the region, for example l’oignon rose de Roscoff (the pink onion of Roscoff), l’onion dorà © de Mulhouse (the golden onion of Mulhouse). Size and shape will also differ according to the type of onion and region. Here is a list of common onion-related terms. Ive included garlic because I thought cooks might find this useful. Un oignon (blanc, jaune, rose, rouge):  Ã‚  a (white, yellow, pink, red) onionUne tà ªte d’ail:  a head of garlic (Note that the pronunciation of â€Å"ail† is irregular; it sounds like â€Å"eye† in English.)Une gousse d’ail: a clove of garlicUne à ©chalote: a shallotUne cà ©bette and un petit oignon vert: scallionLa ciboule:  spring onionLa ciboulette:  chive The French Idiom 'Occupe-toi / Mà ªle-toi de tes Oignons' This famous idiom is still very much in use  in French. It means: â€Å"Mind your own business.†Ã‚  There are some variations relative to how this is expressed, but all mean the same thing: â€Å"Mind your own business.†Ã‚  One variation uses les fesses: The word â€Å"les oignons† is a familiar term for â€Å"les fesses† (buttocks) due to the onions round shape. The resulting expression â€Å"Occupe-toi de tes fesses,† while a bit vulgar, is also quite common. Another variation is Mà ªle-toi or Occupe-toi de tes affaires, which is an exact translation of Mind your own business. Alors, c’est vrai ce que j’ai entendu? Tu sors avec Bà ©atrice maintenant?So is it true what I’ve heard? You’re going out with Beatrice now?Mà ªle-toi de tes oignons!  Mind your own business! And for French food lovers, perhaps the most famous French specialty that relies primarily on onions is  la soupe loignon.  A real  French  dà ©lice!

Conservation of mass during a chemical change Lab Report

Conservation of mass during a chemical change - Lab Report Example This is a precipitation reaction and we expect to find a white solid formed as the reaction progresses. The two compounds are products in the Solvay process that is used in the large scale manufacture of sodium carbonate. In our second set up, sodium carbonate is reacted with hydrochloric acid. From our elementary chemistry the products we expect are sodium chloride and carbon IV oxide. Carbon IV oxide will be seen as bubbles emanating from the progressing reaction. Therefore as the carbon IV oxide is lost and this will affect the results as the mass of the products will be less than that of the reactants. In the first set up 5ml of 1M sodium carbonate was put in a clean test tube and in a different test tube 5ml of 1M calcium chloride was put. The masses of both test tubes with contents were recorded. Then the contents of the two test tubes were mixed. All observations were recorded. After the reaction was completed the contents were weighed again and the mass recorded. In the second set up, 5ml of 1M sodium carbonate was put in a test tube and 5ml of hydrochloric acid put in another. The test tubes were placed in a beaker and the mass of the arrangement taken. The two were then mixed and all observations recorded as the reaction was progressing. The mass of the set up was taken again after the reaction was over and recorded. The change in mass was 0.137 grams which is negligible. We did not expect the mass to change as using the law of mass conservation as projected by Antoine Lavoisier in 1789, the mass of the reactants should be equal to the mass of the products. There is no compound lost during the reaction and the little change in mass could be due to errors in measurement or the production of heat during the reaction. The change in mass recorded was 2.597 grams which is significant. Change in mass was expected as there was bubbling taking place as the reaction progressed which

Scarce Resources Article Essay Example | Topics and Well Written Essays - 500 words

Scarce Resources Article - Essay Example yield changes will lead to malnutrition; water scarcity will deteriorate hygiene; pollution will weaken immune systems; and displacement and social disorder due to conflicts over water and land will increase the spread of infectious diseases† (Chestney). It was also well observed that water has also been increasingly scarce on regions wherein agricultural yields are increasing, especially in the major regions of Asia (Heinberg). This will then snowball into an abrupt and drastic production drop-off in which the world could suffer a global food crises which in turn will also even more trigger the chain of problems aforementioned above. This issue is something not to be trifled with. The victim of such scarcity is not only those who suffer first hand of depleted resources and hunger. This issue strikes to the very survivability of each and every person living in this world. With the advent of globalization and modernization, many resources have been abused and diminished. But for all the negativities that it has dealt nature, we must also look at the strengths we have developed along with it and use it to our advantage to sort out and remedy this problem. After all, it was for the sake of development and technological advancements why civilizations and countries pursued to be globalized and modernized. Yet this somehow divides further each country from another, with superpowers such as US and China holding an arms race and hoarding control over the resources of other nations (Heinberg). It is in this such case that competition is very unhealthy. what is needed is for the cooperation, and not competition, of all the nations to achieve proper allocation of the limited resources in order to alleviate and make the lives better and pave way for a more sustainable fut ure. Every person must be active to pursue and promote the cooperation of their nation to help evade this global threat. The only ones who stand to benefit from the success of such cooperation and unity

The Legal Environment and Business Decisions Essay

The Legal Environment and Business Decisions - Essay Example It is the costly nature, and the complexity of determining the cost of psychologically-related damages that has inspired the development of alternative ways of compensation. Modern Trends Modern tort law was repeatedly faulted, especially between 1970s throughout 1990s mainly in England and the United States as a slow and complex, and unreasonably expensive, process that is beneficial mainly to the legal representatives concerned (Sugarman, 1985). Whereas, the reservations were merited, the proposed options of direct compensation for injuries failed to win universal approval. In light of this, tort law, as a system of processes and regulations governing part of the implementation of remedies, moved into the current world in its original state. Its existence as a detailed structure of law cannot be linked exclusively to the lack of a strong alternative; rather its continued existence is also exhibited in the level at which the regulations, once projected for use in a fairly nascent so ciety, have translated into a more convenient legal system for a more complicated society. Differences in legal systems According to Best and Barnes (2007) different rules of compensation do not have precise alternatives in all legal systems, but similar issues tend to be considered when determining the eventual amount of damages. In a number of Western systems, such as France, the final figure of damages is considered as an issue of fact and the judges are obligated to offer a determination on it. In UK Law, since the closure of civil courts handling personal injury suits the country has achieved a significant standardization for particular headings of compensation. Common Law Sugarman (1985) indicated that under English Common law jurisdictions order lump sum compensation, whereas in Civil law litigations periodic compensations are preferred. In many cases the difference seems to be theoretical as opposed to practical measures (Sugarman, 1985). In light of this, even in cases wher e the damages are in order to be settled in instalments, courts prefer to order the expending of the damages at once, partly because the beneficiary-victims tend to favour this approach and partly in order to avoid any complications arising in the future. A third reason in support of lump sum damages in Civil Law settlements is that advocates can more easily determine their dues arising from legal representation services than from fairly small instalments, irrespective of its frequency. Best and Barnes (2007) indicated that in case of the death of the victim, all legal systems prefer his estate to lay claim for he or she could have during his lifetime. The circumstances for determining this case differ, however, English law provides for the determination of the compensation. The law also provides the deceased’s kin to seek legal redress. In the legal systems dealing with common law, this is clearly established by the wrongful death statutes. Common law systems also seem to va ry over the issue of who ought to be permitted to litigate under this heading. Edwards, Edwards and Wells (2011) indicated that Common law structures specifically elect the list of the eligible persons, maintaining that their actions are favoured by the victim upon his or her death or when

The Process of How a Bill Becomes a Law Essay Example | Topics and Well Written Essays - 500 words

The Process of How a Bill Becomes a Law - Essay Example As an expression of the sovereign people, all laws are legislated in accordance with the highest law of the land—the Constitution. It is done through constitutionally prescribed processes that are often tedious and politically mired with controversies. Usually, a bill is introduced by the House of Representatives and is duly concurred by the Senate. Such bill is presented to the President of the United States for approval and signature. If the president signs it, the bill becomes a law, otherwise, the bill will be returned to the House where it originated with president’s objections. The latter will be put into the journal. The same will be reconsidered by the legislatures. If two-thirds of the House approved the reconsidered bill, it will become a law and such overturned the veto power of the executive. In a similar context, when the bill is presented to the president for signature and if such was not returned within ten working days, the bill likewise becomes a law. Such 10-day period, when it has lapsed, has a similar effect as if the president has signed it, unless the legislative body, by their adjournment prevents its return. As such, the bill will not become the law. The legislation of the law rests on the constitutionally mandated power of the legislative branch under Article 1, Section 1 of the Constitution. This process, however, has a complex and evolving mechanisms since the legislative body is composed of a hundred elected senators and 435 members of representatives from states with varying political interests and concerns relating to policy formulation. Bills ought to have undergone a process of consultations from constituents as they are the subjects of legislative agenda and developments. Their voices should be considered by representatives before they’d perform the mandates of advising and agreeing to treaties and other related policies. Bills, before it would become a law, are sourced from the multitude of ideas and proposals of people in each state.  Ã‚  

Teacher Faculty meeting Essay Example | Topics and Well Written Essays - 500 words

Teacher Faculty meeting - Essay Example Keeping this in mind, I attended a teacher faculty meeting taking place in Jonas Salk Elementary School on October 16, 2014. The meeting was organized for kindergarten teachers working in this school. There were four professional female teachers: Mrs. Thompson, Mrs. Swift, Mrs. Jackson and Mrs. Jones. The meeting was initiated and organized by Mrs. Swift who considered it to be necessary to discuss and solve several issues concerning professional activity. Participants gathered to discuss relevant issues and challenges they faced. First of all, a lot of attention was given to the issue of special needs of random children and meeting them. General consent was reached in this point, as all the teachers stressed the importance of establishing and developing learning centers that would work as additional educational venues assisting children in their special needs. Moreover, teachers debated on setting unified one-level curriculum or multiple level curriculum for these centers. Although opinions ran 50:50 at first, the teachers eventually agreed upon multiple level curriculum as Mrs. Jones provided a reasonable argument. The argument was that a curriculum including several levels would enable adjusting to children’s needs more accurately, taking their level of cognitive and psychological development as well as their background and interests into account. Emphasis was also made on the problem of working with newly admitted Spanish children who have very poor English skills. The teachers discussed ways to approach such children with whom they aren’t able to communicate. As such children need to be taught equally, yet require special approach, the teachers made an attempt to solve a problem and develop a set of methods. For instance, it was suggested to organize a course of qualification improvement and training including Spanish classes for teachers. Furthermore, as one of the teachers, Mrs. Jackson, proved to have some primary language

The Process of How a Bill Becomes a Law Essay Example | Topics and Well Written Essays - 500 words

The Process of How a Bill Becomes a Law - Essay Example As an expression of the sovereign people, all laws are legislated in accordance with the highest law of the land—the Constitution. It is done through constitutionally prescribed processes that are often tedious and politically mired with controversies. Usually, a bill is introduced by the House of Representatives and is duly concurred by the Senate. Such bill is presented to the President of the United States for approval and signature. If the president signs it, the bill becomes a law, otherwise, the bill will be returned to the House where it originated with president’s objections. The latter will be put into the journal. The same will be reconsidered by the legislatures. If two-thirds of the House approved the reconsidered bill, it will become a law and such overturned the veto power of the executive. In a similar context, when the bill is presented to the president for signature and if such was not returned within ten working days, the bill likewise becomes a law. Such 10-day period, when it has lapsed, has a similar effect as if the president has signed it, unless the legislative body, by their adjournment prevents its return. As such, the bill will not become the law. The legislation of the law rests on the constitutionally mandated power of the legislative branch under Article 1, Section 1 of the Constitution. This process, however, has a complex and evolving mechanisms since the legislative body is composed of a hundred elected senators and 435 members of representatives from states with varying political interests and concerns relating to policy formulation. Bills ought to have undergone a process of consultations from constituents as they are the subjects of legislative agenda and developments. Their voices should be considered by representatives before they’d perform the mandates of advising and agreeing to treaties and other related policies. Bills, before it would become a law, are sourced from the multitude of ideas and proposals of people in each state.  Ã‚  

Inventory management in The Tate and Lyle Sugar Company Essay

Inventory management in The Tate and Lyle Sugar Company - Essay Example There are also inventories for goods that are yet to be completely processed or semi-finished goods by different departments of the firm. In addition, Tate and Lyle hold finished good inventories at distribution centers, plant sites and stores to avoid process stoppages. The other important components of inventory for Tate and Lyle are raw materials and finished goods in transit in different locations, away from the firm’s premises. However, whether these inventories are under the jurisdiction of Tate and Lyle depends on the ownership of an inventory at a given time. That is, Tate and Lyle or its dealers/partners may own a finished goods inventory before it reaches the market and end consumers. The other type of inventory important for Tate and Lyle is a spare part inventory, for spare parts used in servicing its sugar production processes. Generally, Tate and Lyle categorises its inventories based on their functions as input, process and output inventories. Under its input in ventories are raw materials, consumables for processing such as fuel, stationary, bolts, and nuts. Others are maintenance items/consumables, packing materials and local purchased items required for production (Twede, 2005). Among process inventories are semi finished production in various stages in different departments such as production, marketing, quality assurance, packing and packaging. In addition, production wastes and scrap, rejections and defectives also form part of the firm’s process inventories (Napolitano, 2003). Tate and Lyle’s output inventories cover finished goods, finished goods in transit, spare parts stocks and bought out items, repaired stock and parts, finished goods with dealers, defectives, rejects and sales returns, sales promotion and sample... This paper aims to establish the economic reasons, for which manufacturing and production firms such as Tate and Lyle and Silvertown still use various types of warehouses, despite the assertion by many theorists that inventory holding is a practice that should be minimised. it is imperative that every business ensures that its inventory is performing optimally at all times, cognizant of the fact that such practices ensure it avoids over or under inventory, which would affect the financial standings of any firm. Because inventory is a dynamic business aspect, it is essential that firms constantly evaluate, monitor, review and plan the internal and external factors of inventory management. In many businesses, inventory management functions are assigned to separate and specific departments made up of personnel competent in inventory control, monitoring, and reviewing inventories. Importantly inventory departments ensure healthy relationship and interface between inventory and procurement, production and finance departments For processing firms such as Tate and Lyle Sugar Company, Inventories refer to all the physical stock that is idle but has economic value. These stocks may be in various forms waiting processing, packing, transformation, use or future sale Inventory management and practices are thus necessary for Tate and Lyle, which is involved in sugar production, trading, sale and service of products. Tate and Lyle hold inventories for speculative purposes, functional purposes and for physical necessities.

Report on Data Management Essay Example for Free

Report on Data Management Essay Introduction HR data would need to be stored by all organisations due to either legal requirements or internal purposes. This report will uncover types of data and methods of storing them. The last segment of the report will cover legislations that affect HR data as ‘there is a substantial and complex amount of EU and UK legislation that has an impact upon the retention of personnel and other related records’(Retention of HR records, 2013) Why Collect HR Data HR data can be collected for various reasons in an organisation. There are two reasons listed below: Productivity: appraisals records are collected so  that managers can assess the productivity of their staff and team. It can also be useful for employees to know their potential within the team and can use it for their career progression. Legal Compliance: Payroll data would be important for the HM Revenue and Customs to calculate taxes whereas health and safety records can help the company to improve their environment and allow them to be compliant with the Health and Safety Act. Also certain data can be used as evidence in any legal proceedings that the company may have to face. Types of HR Data and how it supports HR ‘Monitoring records enables personnel to amend or reformulate policies and procedures.’(Personnel data and record keeping, 2011) Below are 2 types of data that HR collects:  Recruitment and Selection- records on staff turnover and vacancies can be important for HR as it informs them when and for which team to recruit for and also allows them to see the trend in each team depending on its staff turnover. This would also include appraisal records which would inform them if an employee or team needs training. Absence Data-the absence reports, complied from the absence data gives HR an indication of which department is suffering most from high absentees and allows them to rethink the working patterns. It also helps them to calculate the cost of absenteeism to the organisation. Data Storage and its Benefits Data can be stored in several methods. However, below are 2 key methods which can be used along with their benefits. 1. Manual / Paper based- keeping records on paper in a filing cabinet Files cannot be destroyed with any virus Information can be accessed without any password restrictions Members do not need to be PC literate to find data 2. Computerised filing More than one user can access the information at the same time Large volumes of data can be stored and accessed easily  Data can be used to compile reports and identify trends with the latest programmes on computer Most companies prefer their records to be stored electronically as it is efficient and easily accessible. However, there are  certain companies which use both methods as certain records do not need to be stored for a longer period of time, hence can be filed away in cabinets. Essential UK legislations relating to recording, storing and accessing HR data There are several legislations that affect the retention of HR data. Below are two such legislations. Data Protection Act 1998 (DPA) DPA applies to most HR records, whether held in paper or on computer. DPA controls how personal information of living individuals is used by organisations, businesses or the government. It came into force on March 2000. There are 8 data protection principles the data controller needs to comply to in order to handle data correctly: 1. ‘adequate, relevant and not excessive 2. fairly and lawfully processed 3. processed for limited purposes 4. accurate 5. not kept for longer than is necessary 6. processed in line with your rights 7. secure 8. not transferred outside EU without adequate protection’ (Employment Law FAQ, 2013) Every company that processes personal information must be registered with the Information Commissioners Office (ICO), unless they are exempt. The ICO, which is UK’s independent supervisory authority, ensures that the DPA as well as other data protection/retention legislations are followed by organisations and it can prosecute them for not doing so. Freedom of Information Act 2000 (FOI) The FOI came into force on January 2005. It gives the public a right of access to all types of recorded information held by public authorities, however there are few exceptions to these right as not all personal records can be obtained by public, such records can be requested under the DPA. Government departments, local authorities, the NHS, state schools and police forces are few of the public authorities. Conclusion This report explains that recording and storing data is very important. Every  company has a different method and reason of storing data; however, handling data correctly is important for all. There are several legislations that can affect the data retention and not complying with these legislations can have an adverse effect on the company’s reputation. Reference List CIPD, 2013.Retention of HR Records.[online] Available at: www.cipd.co.uk/hr-resources/factsheets [Accessed 13 June 2014] ACAS, 2011. Personnel data and record keeping.[online] Available at: www.acas.org.uk [Accessed 12 June 2014] CIPD 2013. DP04: What is data protection and what are the eight data protection principles?.[online] Available at: www.cipd.co.uk [Accessed 17 June 2014] Activity 2 Analysing Absence Data in Examinations Team Introduction The report includes findings and analysis of different reasons of absence within an Examinations Team from May-December in 2013. The final segment of the report concludes the analysis along with recommendations to overcome the core reasons of absence. Absence Level in Examinations Team There are two apparent findings from the graph (data in appendix 1), the high levels of absence from May-June due to stress and from October- December due to viral problems: May-June: due to peak season of exams, the examinations team is required to do ample preparations from planning, supervising and marking exams to attending board meetings. This therefore, becomes very stressful for the team as ‘the most common cause of stress†¦is workload’ (Barometer of HR Trends and Prospects, 2013) and as each person is only trained in their individual role there are issues of ‘presenteeism’. October-December: during this season many people fall sick due to bad weather. However, the outbreak of the Norovirus in 2013 could also be the reason for the viral problems to increase. Also, due to Christmas parties in December it further causes the virus to spread from contaminated food. Conclusion The study indicates that stress and viral issues were two implications the examinations team suffered from in 2013.Stress is a common issue in several workplaces as mentioned in the Absence Management report by CIPD and it can be costly. To overcome the issue, two possible recommendations are: Stress- 1. Hire temporary staff during busy period 2. Train team members to share workload and prevent presenteeism, where employees feel forced to come into work. Viral Problems- 1. Give free flu vaccination to employees 2. Communicate awareness regarding the virus Appendix 1: Number of Employees Absent by Reasons in 2013 (a) Musculoskeletal- back, neck and other muscle pain (b) Ear, Nose, Dental pain and skin disorder Reference List BPP. (2013).Appendix 1 of Number of Employees Absent by Reasons in 2013. London: BPP CIPD, 2013.barometer of HR trends and prospects 2013.[online] Available at: www.cipd.co.uk/hr-resources/survey-reports[Accessed 18June 2014]

Strategy and Creativity of Halo Coffee London

Strategy and Creativity of Halo Coffee London STUDENT NAME: PHAMGIA HUY TRAN 1.1 Threat of Substitutes: High Current: Although coffee market is a growing rapidly, tea continues to be the leader of the hot beverage products. There are other beverages which are used, enjoyed and supported by many people instead of coffee such as: fruit juices, water, soda, energy drinks etc. Consumers do not have to pay any cost when they switch from coffee to substitutes, which may increase the threat. Future: Since coffee and coffee bean are the only products of Halo, their target customer market is really limited. Nowadays people have more choices of their beverage, especially the hot one like tea or milk, which are much healthier than coffee. In the research of the share of hot beverages consumed most often by individuals in the United Kingdom (UK) in 2015, evidence has showed that 44 percent drink tea most often, followed by 21 percent who drink instant coffee (Statista, 2015). 1.2 Intensity of Competitive Rivalry: High    Current: The industry has a monopolistic competition and Nestlà © Group is dominating the largest market share especially by their two brands Nespresso and Nescafà ©. Other competitors also have a remarkable markets share. Consumers do not have to pay any cost for switching to other brands, which creates high rate in rivalry. Because the industry is mature with low growth rate, there is the predictable retaliation from well companies against each others for brand equity, resources, important locations and price competition due to all of them looking for increasing their market share from established firms. Future: Since B2B is the maily target market of Halo, their market is too narrow and it is possible to lost their market share easily to others brands which are more popular. Nespresso and Nescafà © have been widening the market share to B2B market. According to Nestlà © Nespresso S.A (2016),   Nespresso has formed partnerships with prestigious culinary organizations and chefs around the world to interact and share viewpoints with key players in the industry such as: Served by over 780 star-rated chefs or equivalent, served by 15 major airlines including: Cathay Pacific Airways, Qatar Airways and Emirates Airlines, Swiss International Air Lines, Etihad Airways. Halo is now facing the threat of losing their business partners to bigger brands like Nespresso. 1.3 Difficulty in supplying Current: Purchasing coffee is not a straight forward process and often purchasing direct from a grower can create problems further down the supply chain. This can be a serious problem because Halo cannot have a stable coffee resource with high requirements from the local famers and growers. Future: Climate change- Less suitable land for coffee: Droughts in a long period of time, increased temperatures and heavy rains are the main factors that make harvest seasons suddenly change without any reason and therefore not able to be predicted. It is estimated that the areas suitable for coffee cultivation will decrease substantially by 2020 (CBI, 2016). The underlying drastic changes in the suitability of land for coffee production are having adverse effects (Coffee Barometer, 2014). This will effect highly and directly to the resources of Halo from their suppliers. 2.1 Assumptions and assumption reversal Assumptions about Halo: Halo sells only coffee and coffee beans Halo has 2 ranges of products available only online: Halo Signature and Halo Speciality and target customers: B2B, home-coffee drinkers. Halos suppliers are from South America Reverse each assumptions: Halo has other products Halo coffee products are various and sold in coffee shops or retailers, customers are diversified Halo supplies itself How to accomplish those reversals: Halo has other products According to the identified issues mentioned above, people now have a huge number of choices for their beverage. It is considerable for Halo to produce and develop other kind of drinks than coffee such as soft drinks or energy drinks, especially tea due to the taste of consumers. Nespresso and Nescafà © are just two of different brands from Nestle beside others drink brands like Milo, Nestea and Nesquik. With this strategy, Halo can get benefits from the non-coffee drinkers, which is a very wide and profitable market. However, this is also a mature market with big brands dominating like Pepsi, Coca-cola, Monster, Red bull. If Halo decides to be a new entrant into a new market with different products than coffee, Halo need to start over again from the market research as well as marketing research. This is not recommendable for Halo to spend their resource into a mature market like soft drinks because Halo is still facing difficulties in remaining and increasing their own coffee marke t share. Halo coffee products are various and sold in coffee shops or retailers Currently, Halo has served only their coffee with 2 ranges of products available only online: Halo Signature and Halo Speciality. This may creates a limit of choice for customers who want to enjoy a new taste or their personal one. Instead of providing only 2 ranges of products which are Halo Signature and Halo Speciality, Halo should create more different tastes of coffee, or especially let the customers choose and mix the ingredients to create their own personal taste. This special service will make Halo unique and will satisfy a number of customers who do not like the 2 old ranges of products in the past. To make this service possible, Halo should open their coffee shops chains or retailers because this will make Halo more accessible to everybody than the online business way. Customers will find it more convenient and interested to create and have a cup of coffee with their personal taste rather than the old online way. About the old online way, Halo should develop their website t o make it more attractive and home-coffee drinkers can also choose and mix the ingredients to create and order coffee as well. This option is highly suggested because it not only solves the limit of target customers, but also makes Halo become famous for the special service. To follow this way, Halo needs to carry out more research and test to produce new coffee products or new ingredients so that customers will have a variety of choices. Halo supplies itself Although the bargaining power of the suppliers has been limited, Halo cannot control the negative effect from climate changes on the crops as well as the resource. It is predictable that the areas suitable for coffee cultivation will decrease substantially by 2020 (CBI, 2016). In order to have a stable resources, Halo can supply itself by creating an area in the UK that have a same condition to South America to grow coffee beans. By modern technology, it is possible to build a technical farm with modern equipments can make the same weather conditions and import the soil from South America. In addition, Halo can apply some technique skills in growing coffee beans to make sure that they can harvest coffee beans all around the years. This option prevents Halo from the risks of supplies from South America, which is too far and cannot be control well, provides a stable resource for Halo to sell 12 months a year. However, it will cost a lot of money to set up a modern farm like this and it will usually take 4-5 years for a coffee tree to start producing coffee which is a long time. This option is not recommendable because it costs a lot of time and money and it is not suitable for a small company like Halo for now. 2.2 SCAMPER Substitute o To compete with other beverage brands, Halo can develop more different types of products like tea, soft drinks, mineral water, which are all substitutes. However, these products are in mature markets so it will be hard for a new entrant like Halo to have market share. Halo can choose and take coffee beans from suppliers in closer areas instead of South America to reduce the shipping cost, but the quality of coffee beans may be reduced as well because the soil and the weather in closer areas are not the best to grow coffee. It is possible to build a modern farm in the UK with the same climate and soil condition to South America to grow, harvest and supply for itself, but it will cost Halo a huge number of money and time to carry out this plan. Combine o Halo should run the business both online and offline as the same time. Opening coffee shops chains to introduce product directly will help Halo become more recognizable and increase image of the company. Doing just-in-time system service, especially online to reduce flow times within production system as well as response times from suppliers and to customers. Making more ranges of coffee to give more choices to the customers, or providing them a special service that let customers create their personal coffee taste. This can increase Halos brand and the company will be more popular to everyone. It will take time and money to carry out researches for new coffee or ingredients. Adapt o To reduce the threats from substitutes and rivalry, Halo needs to diversify their coffee products to attract more customers and key partnerships. This will help Halo to gain market share and compete with other competitors. When this trend nowadays is taking care of the environment, Halo should take advantage of their biodegradable capsules, which is one of their strength to increase the companys image. Modify o Halo should widen the ranges of coffee products to be more accessible because customer will have more choices than the 2 old ranges. Halo should increase the use of the biodegradable capsules to gain good impression from the society. Put to another use o Halo can benefit from the used coffee beans by selling the coffee grounds to some organizations that take care about beauty to produce cosmetic or sell coffee grounds to farmers because it is good for the soil. This can save a lot of money for Halo as well as recycle the coffee grounds to protect the environment. Eliminate o Halo is lack of target customers as well as diversification of product ranges, so they need to improve more things, not eliminate. Reverse o Currently, Halo has 2 ranges of products available only online: Halo Signature and Halo Speciality and target customers: B2B, home-coffee drinkers. This may creates a limit of choice for customers who want to enjoy a new taste or their personal one. Instead of providing only 2 ranges of products which are Halo Signature and Halo Speciality, Halo should create more different tastes of coffee, or especially let the customers choose and mix the ingredients to create their own personal taste. This special service will make Halo unique and will satisfy a number of customers who do not like the 2 old ranges of products in the past. To make this service possible, Halo should open their coffee shops chains or retailers because this will make Halo more accessible to everybody than the online business way. Customers will find it more convenient and interested to create and have a cup of coffee with their personal taste rather than the old online way. In conclusion, the most realistic and effective strategy for Halo to solve their issues and get more market share is to provide more choices of coffee products and provide coffee shops and retailers with special service. What is the company selling? Coffee and coffee bean What is the benefit of using it? Coffee with your personal taste Who is the target customer for this product or service? People who want to have a best cup of coffee with their own favorite taste REFERENCE Statista. (2015) Hot beverage consumption by type in the United Kingdom (UK) 2015 https://www.statista.com/statistics/466550/hot-beverage-consumption-by-type-in-the-united-kingdom-uk/ Nestlà © Nespresso S.A., Corporate Communications. (May 2016) Nespresso business to business https://www.nestle-nespresso.com/asset-library/documents/nespresso%20-%20b2b%20backgrounder.pdf Nestle. (2016) http://www.nestle.com/brands/drinks Equal exchange. (2016) From bean to cup http://equalexchange.coop/products/coffee/steps CBI- Ministry Of Foreign Affairs. (2016). Which trends offer opportunities on the European coffee market? Retrieved from: https://www.cbi.eu/market-information/coffee/trends/ CBI- Ministry Of Foreign Affairs. (2016). How to do business with European coffee buyers Retrieved from: https://www.cbi.eu/market-information/coffee/doing-business/

Graduation Speech: Go Create New Memories :: Graduation Speech, Commencement Address

I was puzzled and wasn't sure what to talk about tonight. I had to prepare this speech ahead of time and turn it in for approval. I much prefer doing things spontaneously, using all the skills I have developed over the years, you know, sorta letting people (being the teachers and parents) know that we really were listening! It's much more fun interacting with other people, watching their reactions, and playing along with them. But, I had to do the right thing, So while I was contemplating my topic, it came to me - this is what I want you to take with you as we depart the Bryan Station School District and move on into life. I want you to remember the small, seemingly insignificant things that happened to you while you were growing up. You know, like the simple smile that your best friend gave you when you were really down and needed a boost. Like the many times you walked down the hall, high-fiving your buds, showing you cared without getting all goofy about it. You didn't even realize that they were down and just knowing they had a friend in you boosted them to face the next school challenge. Remember the time you were really thirsty in third grade, and went into the room after recess, only to remember that there was a party today, and there would be cupcakes and Kool-aid served in a matter of minutes? Remember saving a seat for your friend to sit on the bus, knowing that you were gonna share all the cool stuff you did yesterday? And how glad you were to be able to share this? Everyday, everything we do affects someone, somehow. My wish is for all of us to recall a kind gesture, a happy moment that happened unplanned, that really sticks in our minds, that made a big impact on us, and relive those moments in our future. Pass on that joy/hope/support, whatever you got out of it. Remember that you will be making new friends, that those people you have shared every day with for four or maybe 12 years will be going their separate ways. You will have many moments where you won't have anyone around to boost you up, where you won't be told if it is the right thing or the good thing to do.

PR Plan for M&S Clothing

Introduction In recent years, Marks & Spencer’s clothing sales have experienced a period of decline and have been involved in a large amount of discounting which has a negative impact on the profit margins within the department. The purpose of this PR plan is to consider an appropriate marketing and PR strategy that would lead to the turnaround of this ailing department. Aims and Objectives The primary aim of this PR and marketing agenda is essentially to reinvent the positioning of the M&S clothing division, so that it is not forced into having to discount and is therefore able to maintain stronger profit margins. Historically, Marks & Spencer’s has maintained a strong reputation for providing quality basics, without necessarily being at the cutting edge of fashion, with the establishment of additional ranges, aiming to have the impact of turning this perception around. Yet, the increased use of disposable fashion from the likes of Primark has put increasing pressure on companies such as Marks & Spencer when it comes to retaining their market share (MacDonald, 2011). Despite this, the marketing campaign, â€Å"Leading Ladies†, has shown a slight turnaround of fortunes, indicating that a concerted effort within the PR and marketing area could indeed have a dramatic effect on this ailing area within M&S (Marks and Spencer, 2014). Audience The audience is potentially one of the hardest things to identify, in terms of this overall PR plan, as Marks & Spencer’s clothing covers such a potentially wider audience. It is suggested in this case, however, that by focusing on ladies wear, the overall agenda for the clothing department can be considered and looked at in the long run (Hackley, 2009). The target audience for this plan therefore is to focus on the fashion conscious, yet affluent 20 – 40 year old category. Attempting to compete with the prices of disposable fashion outlets is simply impractical; therefore, the focus needs to be on the high income a professional, fashionable women who also want their clothes to be excellent quality and durability. Message Linked to the chosen audience is the message that M&S clothing products are providing quality, durable essentials that offer a sophisticated and professional look, with a touch of fashion that is not a disposable, cheap fashion product. One of the key problems which have been identified within the M&S clothing range in recent years is that the cost of the product has simply not warranted the quality of fashion being provided, and the balance between quality and cost needs to be redressed (Parrish, 2010). Maintaining a strong quality is important. Yet, it is necessary for the fashionable element of the product to be brought to the forefront of this message, and this needs to be delivered clearly to the young, affluent audience. In order to achieve this M&S is going to focus on the younger audience by engaging with young workers and students. Offering discounts and selecting the relevant media publications that aim at these people will be a crucial part of delivering this message. Communication Strategies Bearing in mind the message and the target audience in question, the choice of communication strategy will be particularly important when it comes to successfully providing this shift in emphasis and new marketing strategy. Given the chosen audience, the communication strategies also need to be aimed at a younger audience, using factors such as the internet and e-mail marketing, in order to portray a younger, more cutting-edge image. Establishing affiliations with third parties and appropriate magazines will also be important for encouraging potential consumers to view Marks & Spencer clothing in a slightly different light. Events such as fashion shows and launches of product ranges in locations that are going to be targeting this new audience. Working with Universities and popular work areas in central towns will assist in this matter. Celebrity endorsement is also potentially going to assist in shifting the perceptions of Marks & Spencer away from products which are slightly old and staid. By partnering with the appropriate celebrities and also appropriate events, the general perception of the company can be changed, over time, and this needs to be a relatively mid-term agenda for M&S. Resource and Budget The overall size of M&S and the ability to draw on financial resources from other departments such as the food and home department provides evidence of real opportunities in regard to spending a large amount on this revised PR and marketing approach that would be impossible for other organisations without the backing of these departments. In order to completely reinvent the perception around an organisation the size of M&S will require a consistent and large resource, over a relatively prolonged period of time. In addition, however, it is proposed that a six-month time horizon be looked at, with the majority of the focus being placed on shifting the emphasis and eventually reinventing the product range. It is therefore suggested that a team of four marketing professionals should be given the agenda of achieving this plan as part of a specific six-month project (Hallbauer, 2008). Initially, it is proposed that a budget of ?260,000 will be provided on the basis of ?40,000 per month to cover the advertising in key locations and in order to ensure that the manpower is available in every store across the country. It is also recognised that having a strong celebrity endorsement may be very beneficial, the budget may need to be adjusted to reflect this. Evaluation Methods By looking at the current difficulties being faced by the M&S clothing range, it can be seen that it is largely attached to the perception of individuals and the demands of the potential target audience. With this in mind, evaluating the marketing and PR agenda will not only involve looking at quantitative figures such as the change in sales, but more crucially at the changing perceptions of customers and potential customers. Also for this reason, at least initially, the necessary way to evaluate the PR agenda will be to undertake an analysis of customer perceptions and satisfaction of products. After the initial six-month period, it is anticipated that there will be shifting sales figures and therefore the evaluation methods used would need to alter to take this into account. It is, however, recognised that this marketing agenda will not completely change the fortunes of the company in a matter of weeks and evaluation methods need to be reflective of this gradual shift, if the agend a is not to be deemed a failure, at a fairly early stage (Newman & Cullen, 2002). References Hackley, C, (2009) Advertising and Promotion: An Integrated Marketing Communications Approach, SAGE Publications Hallbauer, S, (2008) Retail Marketing and New Retail Idea – Marks and Spencer, GRIN Verlag MacDonald, G, (2011) For M&S’s Bolland, Success is in the Detail, Retail Week, Available at: http://www.retail-week.com/city/for-mss-bolland-success-is-in-the-detail/5025603.article Marks and Spencer (2014) Available at: http://corporate.marksandspencer.com/investors/press_releases/only_m_s_marks_spencer_invites_you_to_meet_britains_leading_ladies Newman, A & Cullen, P, (2002) Retailing: Environment & Operations, Cengage Learning Parrish, E. (2010) Retailers’ use of niche marketing in product development. Journal of Fashion Marketing and Management, Vol. 14, No. 4, pp. 546-561

Opioid Substitution Treatment Barriers Health And Social Care Essay

ISSUES. Opioid permutation intervention is internationally recognised as the most effectual intercession available to handle opioid dependance. There is concern that capacity at public clinics and pharmaceuticss is deficient to run into high demand, ensuing in a cohort of opioid-dependent patients left untreated. Research has focussed on pharmaceutics barriers to OST bringing but small is known about the public clinic sector. APPROACH. A narrative reappraisal was conducted by thorough scrutiny of relevant literature in electronic databases ; Medline, CINAHL and Cochrane. Cardinal FINDINGS. Despite the enlargement of OST and vacancies in pharmaceuticss, some opioid-dependent patients continue to confront barriers that block entree to intervention. These barriers are varied and multi-faceted. For the patient, stigma and a compulsory dispensing fee are important deterrences to pharmacy dosing. For the druggist, negative behaviors associated with OST patients such as debt, larceny and aggressive behavior and full capacity are grounds that impede proviso of OST. In public clinics, the backlog of stable patients non being transferred to pharmacy dosing is a suspected barrier that has non been extensively investigated. IMPLICATIONS. Research has explored pharmaceutics and patient barriers to OST entree but less is known about the public clinic barriers. More research is warranted into public clinics to clarify possible barriers of all grades of the OST system. CONCLUSION. This reappraisal emphasises the dearth of research into OST bringing in public clinics. Further probe into the processs of OST in clinics is necessary and should concentrate on patient appraisal, referral and direction. Keywords: opioid permutation intervention, pharmaceutics, clinic Word count: 246 Researching barriers to opioid permutation intervention in pharmaceuticss and public clinicsIntroductionOpioid dependance carries a scope of important inauspicious wellness, economic and societal jobs to the person and wider community, including the hazard of overdose, the spread of infective diseases ( HIV/AIDS, hepatitis B and C ) , psychological jobs, drug-related offense, wellness impairment and household break [ 1, 2 ] . Opioid permutation intervention ( OST ) is internationally recognised as the most good and cost-efficient pharmacological intercession available for the intervention of opioid dependance [ 3, 4 ] . In response to an addition in the Australian population of heroin-dependent users in the 1990s [ 5, 6 ] the authorities introduced OST as a injury minimization scheme to understate these inauspicious effects [ 7 ] . Since so OST bringing has steadily increased under the National Pharmacotherapy Policy and National Drug Strategy [ 7, 8 ] . The figure of patients has ri sen in surplus of 2,000 clients per twelvemonth since 2007 and at the clip of authorship, there are presently over 46, 000 clients having intervention in Australia entirely [ 8 ] . In Australia, OST involves supervised day-to-day dosing of one of three long-acting opioid replacing medical specialties ( dolophine hydrochloride, buprenorphine or buprenorphine/naloxone ) . Most new patients are initiated into intervention by the doctor at a public clinic under the supervising of a nurse or instance director. In this scene they have entree to single instance direction, reding and specialist medical support at no charge. Once they become stabilised on intervention, patients are encouraged to reassign their dosing to a community pharmaceutics [ 2 ] , thereby emancipating their dosing topographic point at the public clinic for a new patient. There is a concern that this tract is non every bit smooth as it appears. As at June 2008, an estimated 41,000 opioid dependent people in the community were still unable to entree intervention and the job is declining [ 9 ] . Confusing the job is the fact that there is no bing agencies of measuring the precise demand for intervention and no systematic monitoring of waiting times in the pharmacotherapy system [ 9 ] . Proposed accounts for this issue are varied and multi-faceted. It is believed the system capacity at both the populace clinics and the community pharmaceutics degrees may non be sufficient to suit the high demand for OST, therefore the ground why an estimated 50 % heroin-users are non in intervention. Previous surveies have investigated the pharmaceutics barriers to OST but at that place appears to be a deficiency of research into the drug and intoxicant clinics [ 10, 11 ] . This reappraisal aims to research the literature refering to OST in Australia. In peculiar the reappraisal will look into the grounds for the â€Å" unmet demand † [ 9 ] of opioid dependant patients necessitating these services and the bing barriers to the proviso, entree and consumption of OST faced by both patients and healthcare suppliers.MethodA narrative literature reappraisal was conducted by thorough scrutiny of the literature in 3 electronic databases Medline, CINAHL and Cochrane. The undermentioned keywords and phrases were searched: â€Å" opiate ( opioid ) permutation ( replacing ) intervention ( therapy ) † , â€Å" referral † , â€Å" dolophine hydrochloride † , â€Å" buprenorphine † , â€Å" pharmaceutics † , â€Å" drug and intoxicant clinic † , â€Å" drug wellness clinic † and â€Å" harm minimization † . The mentions of relevant literature were besides searched. Documents were eligible for inclusion if they were written in English and published between the old ages 2000 and 2012. Documents were excluded if they chiefly focused on detoxification plans, naltrexone intervention, dolophine hydrochloride for hurting alleviation or if they pertained to patients other than big opioid-dependent patients. A comprehensive hunt of Australian cyberspace resources was besides conducted. The primary sites were Australian national and province authorities wellness policy and statistics sites ( hypertext transfer protocol: //www.druginfo.nsw.gov.au/ , hypertext transfer protocol: //www.aihw.gov.au/ , hypertext transfer protocol: //www.health.nsw.gov.au/ , hypertext transfer protocol: //www.nhmrc.gov.au ) and the UNSW National Drug & A ; Alcohol Research Centre ( NDARC ) .RESULTS AND DISCUSSION:Several surveies have shown OST to be associated with benefits including reduced illicit opioid usage, lower associated offense rates and improved wellness results [ 3, 12, 13 ] . It has besides been demonstrated to be more extremely cost-efficient than detoxification or rehabilitation [ 4 ] . In response to increasing demand, the figure of dosing sites in Australia has increased from 2,081 ( 2005-06 ) to 2,200 ( 2009-10 ) with the major addition being in the figure of new pharmaceuticss taking to offe r OST services [ 8 ] . Community pharmaceuticss are the chief suppliers of OST in Australia, accounting for 43 % of OST patients in NSW. This is in line with other states such as the UK, France, Germany and New Zealand where pharmaceutics is emerging as a head of OST proviso [ 14-16 ] . Although pharmacy proviso of OST has expanded, there are still people who can non entree these dosing sites, restricted by certain barriers. The lone solid grounds of these people is on waiting lists, but presently in Australia there is no official demand to supervise waiting lists or capacity [ 9, 17-19 ] . Factors explicating the inability of OST plans to run into current demand are multifaceted and interconnected and scope from deficient figure of intervention topographic points depending on location to barriers faced by patients in accessing OST such as rural location or restricted dosing hours. Much research has focussed on the challenges faced by suppliers of OST services, viz. community pharmaceuticss, GPs and public clinics.OST in community pharmaceuticsCommunity pharmaceutics histories for 43 % of OST patients in NSW. Most surveies on OST proviso are survey-based. In a study of NSW public clinic patients, 80 % of participants preferable pharmaceutics dosing over the clinic [ 20 ] . Benefits of pharmaceutics that have been cited in patient studies include greater community integrating, a more stable dosing environment, flexible dosing hours, less travel clip and cost ( the patient may be referred to a pharmaceutics closer to their reference ) and the chance for regular takeout doses [ 20-22 ] . Takeouts are extremely valued by opioid dependent patients as they facilitate the standardization of life [ 21 ] . Patients can devour their dosage unsupervised and the decreased frequence of dosing attending allows clients to prosecute employment and instruction chances and fulfil household duties. Sing they are merely routinely given to stable patients in community pharmaceuticss and non by and large in public clinics, takeouts are a major inducement to pharmaceutics dosing. Although demand and patient penchant for pharmaceutics dosing is high, patients may still confront barriers that deter them from come ining into pharmaceutics intervention. Stigma Whilst patients on OST reported high degrees of satisfaction, a common issue in dosing sites was the presence of negative staff opinion and stigma [ 10, 21, 22 ] . When Deering et Al. ( 2011 ) asked New Zealand OST patients how intervention could be improved, an overpowering bulk identified ‘better intervention by staff ‘ [ 10 ] . The position that staff behavior could be improved was supported in a study by Kehoe et Al. ( 2004 ) nevertheless contrastingly 80 % of respondents besides reported that staff intervention was satisfactory or first-class [ 21 ] . This disagreement suggests that whilst patients were overall satisfied with staff intervention, they still felt the demand for betterment. Financial load Another common hindrance to OST identified in the literature is the fiscal load of intervention faced by patients [ 11, 20, 22, 23 ] . Whilst intervention costs in NSW public clinics are to the full subsidised by the province authorities, pharmaceutics dosing incurs a hebdomadal dispensing fee runing from about $ 30- $ 35 [ 22 ] . In one survey, 32 % of public clinic patients surveyed claimed they could non afford the pharmaceutics distributing fees perchance explicating their involuntariness to reassign to pharmacy [ 20 ] . The balance were merely able to pay an mean $ 10 a hebdomad, an sum well lower than $ 33.56, the average hebdomadal dispensing fee reported by Lea et al [ 22 ] . The fact that 23 % pharmaceutics clients owed the pharmaceutics money for dosing [ 22 ] confirms that a significant figure of OST clients struggle to afford pharmaceutics distributing fees. The theoretical account used in Canberra in which 50 % of the distributing fee is subsidised, [ 24 ] is intended to ease the pecuniary load and act as an added inducement for intervention keeping or entryway. No surveies have yet evaluated the consequence of lower fees on patient keeping times. From the druggist perspective client debt likewise serves as a deterrence against the bringing of OST or uptake of new patients. Other jobs related to behavioral disinhibition, aggression, larceny and the negative impact on concern and other clients have all been identified as grounds impacting druggists ‘ proviso of OST [ 25, 26 ] . In contrast to pharmacist concerns, one survey in the UK interviewed pharmaceutics clients and found the bulk to be overall supportive of pharmaceuticss presenting drug user services [ 14 ] , with the specification that privateness was necessary. The demand for equal privateness is in line with OST patient positions [ 22 ] . However qualitative informations was sourced from interviews which may be skewed by interviewee disposition to give socially desirable replies. Role of the GP prescriber Another common job experienced by community druggists is the trouble reaching prescribers and the prescribing of takeout doses to unstable patients [ 26 ] . Pharmacists identified the hazard of recreation of takeout doses and hapless appraisal of stableness as issues that required improved interprofessional coaction with prescribers. Interestingly in one survey a bulk of druggists agreed that prescriber communicating was equal, nevertheless little sample size and the rural location which tends to further closer interprofessional relationships may be accountable [ 27 ] . Winstock et Al. ( 2010 ) recommends the public-service corporation of standardized resources such as the NSW Department of Health ‘Patient Journey Kits ‘ to steer multidisciplinary attention of OST patients [ 26, 28 ] . Another facet lending to system capacity is the reduced supply of prescribers for OST. GPs are frequently the first point of contact for opioid-dependent people. They are required to set about extra preparation to go commissioned opioid pharmacotherapy prescribers [ 29 ] . GPs play an intrinsic function in the initial showing, appraisal and on-going feedback and monitoring of OST clients. The issue lies in the ripening work force and the retirement of commissioned prescribers, thereby cut downing intervention entree [ 17 ] . Public clinics are the lone prescribing option but considerable barriers including full system capacity and the deficiency of motion of stable patients out of clinics into pharmaceuticss besides limit the public clinics ability to suit excess patients. Unexplained vacancies Despite grounds of an â€Å" unmet demand † [ 9 ] , a survey conducted by the National Drug and Alcohol Research Centre ( NDARC ) found that more than half of OST-providing pharmaceuticss reported an norm of 7 vacancies to dose extra patients. Data extrapolation of to all NSW pharmaceuticss registered to present OST suggests that there are about 3000 vacant dosing topographic points across NSW. Whilst a 3rd of pharmaceuticss in the survey were runing at full capacity, some pharmaceuticss reported functioning no clients [ 18 ] . This spectrum of clients across registered pharmaceuticss and the being of current vacancies exemplify the underutilisation of community pharmaceutics dosing topographic points. However the fact that these vacancies may non ever be located where the demand is highest has to be taken into consideration. For illustration patient entree to intervention in rural locations is frequently restricted due to limited pharmaceutics Numberss and longer going distan ces [ 25 ] . From the literature, it appears NSW pharmaceuticss have the capacity to increase consumption of clients, with a possible 70 % of pharmaceuticss capable but non willing to supply OST services. Factors identified that would promote druggists to increase client Numberss include the stableness of the patient, higher fiscal additions per client and the option to instantly return unstable patients to public clinics [ 18 ] . However some public clinics expressed concern about taking back unstable patients, proposing there was no warrant of available dosing capacity, one time a new patient had been inducted [ 18 ] .OST in public clinicsEntree to OST is determined by both the handiness of pharmaceuticss supplying OST every bit good as the capacity of public clinics to take on extra clients [ 19, 26 ] . However harmonizing to an expansive NSW state-wide study on OST by Winstock et Al. ( 2008 ) , there appears to be an underutilisation of available pharmaceutics dosing sites and limited capacit y in public clinics [ 19 ] . Whilst the bulk of literature has focussed on pharmaceutics proviso of OST, relatively less research has been conducted into the public clinic grade of the OST system despite representing 19 % of dosing patients in NSW [ 8 ] . Public clinics have become an increasing country of involvement driven by studies that the motion of stable patients through the clinics out to community pharmaceuticss appears to be dead [ 17, 19 ] . This is ensuing in a backlog of patients barricading new patients from accessing intervention at the clinics. The proportion of stable patients transferred from the clinics to pharmaceuticss is estimated to be really low at 3-15 % a month [ 18 ] . Surveyed patients have cited a reluctance or inability to afford a dispensing fee and feeling dying about reassigning [ 20 ] as grounds against transportation. Precedence groups Intensifying the limited capacity of public clinics is the duty of supplying priority entree of vacancies to groups that meet standards stipulated under NSW Health directives [ 2, 7 ] . Cohorts include released captives, pregnant adult females, people with HIV, hepatitis B bearers and those on a recreation plan as ordered by the tribunal. [ 19 ] Similarly clients that show hazardous forms of illicit substance maltreatment such as those with mental unwellness and intoxicant dependance, or those that exhibit aggressive or antisocial behaviors are better managed at the public clinic instead than at a pharmaceutics. As a consequence many patients who do non run into ‘priority ‘ position are forced to wait. Obviously there is a demand to increase the efficient transportation rate of patients out to pharmaceuticss to do infinite for these clients. As antecedently mentioned, there is no consistent systematic process or set guidelines to help clinicians in covering with these iss ues and as of yet, no research has been conducted on their response to pull offing these issues. A 2008 SWAT study of NSW public clinics reported that when unable to offer immediate intervention, clinics either provided injury decrease advice referred to another public clinic, a private clinic or a GP, or offered detoxification. The assortment of actions and the effectivity of each have non been assessed and look to be decided upon at the discretion of the presiding OST practician at the clinic. Recommendations by the SWAT squad include developing a standardised response when a clinic can non offer a intervention topographic point to a client, and systematic monitoring of capacity to explicate more timely intervention in the hereafter [ 19 ] . Stability appraisal and referral processs An obstruction inherent to the pharmacotherapy system is the clinical appraisal of patient stableness and referral process. The triage function of stableness appraisal is usually coordinated by Nursing Unit of measurement Managers ( NUMs ) or a cardinal stakeholder in the public clinic and involves reexamining patient dosing history and behavior and placing those suited for transportation [ 30 ] . Currently no surveies into the clinical function or preparation of NUMs in OST proviso have been conducted. Soon determinations are guided by clinical opinion. The lone available counsel is limited to authorities policy, instead than scientific grounds and no standardized guidelines exist [ 30 ] . Whilst there are over 300 hazard appraisal instruments available to mensurate results of patients in drug and intoxicant intervention, no individual standardised attack has been nationally adopted or endorsed for OST [ 30 ] . A survey by Winstock et Al. ( 2009 ) found that execution of a province broad preparation plan improved client stableness appraisal with 25 % of staff increasing the figure of clients transferred out to community pharmaceutics [ 31 ] . However the objectiveness of this survey was affected as the method involved clinicians self-reporting cognition and accomplishments prior to and after preparation. However the survey provides preliminary grounds that acceptance of standardized appraisal processes increases the transparence of clinical determinations and can better entree to O ST [ 19, 31 ] . As above-named there appears to be underutilisation of community pharmaceutics OST services with some dosing at full capacity, whilst at the other terminal of the spectrum, some pharmaceuticss serve no patients. The bulk of pharmaceuticss reported vacancies. Whilst 75 % of clinics reportedly monitored available capacity within local pharmaceuticss, it is possible that the remainder are directing clients to overfilled dosing sites [ 18 ] . No formal survey has as of yet explored how clients refer and allocate patients to pharmaceuticss and how pharmaceuticss are selected.DecisionFrom the reappraisal of the literature, there is grounds to propose that the current opioid permutation intervention capacity may non be sufficient to run into demand for intervention. Several barriers have been identified that restrict patient entree to intervention. Pharmacy barriers include the minority of community pharmaceuticss that opt in to present dosing, pharmacist reluctance to take on new patients due to perceived associated negative behaviors and old experiences and patient involuntariness or inability to pay the dispensing fee. The deficiency of prescribers is another aspect contributing to the decreased entree to available intervention. An country of involvement is the part of the public clinic grade of the OST system, nevertheless there is an evident dearth of research conducted into the direction of OST entree in public clinics. The dead flow of stable patients reassigning dosing from the public clinics to community pharmaceuticss is suspected to be impacting entree to intervention for new patients who do non run into precedence standards and are forced to wait. There is preliminary grounds to propose that a standardized attack to stability appraisal may ease stable patient transportation and liberate dosing sites in clinics for non-priority groups. Further research needs to be conducted into the stableness appraisal and referral processs of OST, the bing tools and processs and how effectual they will be in shuting the spread between demand and supply of OST.